U.S.
Restaurant chain may rethink controversial 20% service charge in some venues after customer pushback
CRAYON summary
Fox News reports that a Ford's Garage franchisee in Florida is testing a 20% automatic service charge at select restaurants. The outlet says the chain may reconsider the fee after customer pushback. It quotes the company's president acknowledging that some diners don't want a mandated fee and saying "we need to listen to the consumer."
Based on Fox News's report - only one outlet has covered this so far. Read the original.▲ Sign in to vote stories up
Coverage 1 source · 1 report
Chronological.
-
Restaurant chain may rethink controversial 20% service charge in some venues after customer pushback
A Ford's Garage franchisee in Florida is testing a 20% automatic service charge at select restaurants, but the company's president admits some diners don't want a mandated fee.
Discussion 0 comments