Business
Stop Assuming You Know What Your Customers Want
CRAYON summary
Forbes publishes a piece urging businesses to stop assuming they know what their customers want. It argues that a scientific mindset, testing ideas and using evidence can help businesses improve the customer experience.
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Chronological.
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Stop Assuming You Know What Your Customers Want
Stop assuming you know what customers want. Learn how a scientific mindset, testing ideas, and using evidence can help businesses improve the customer experience.
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